Business Network Technician

Business Network Technician

Department: Last Mile Division
Location: , , US.
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National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions - on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.

Job purpose

A Business Network Technician's job entails installation and repair of managed networks, such as Local Area Networks (LANs), Wide Area Networks (WANs), and Cable TV (CATV). Must be able to install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per BICSI and NEC standards.

Duties and responsibilities

  • Install and splice copper and fiber optic cables, such as CAT5, SE, CAT6, Coax, low voltage cables, and fiber to include terminations to BICSI standards.
  • Able to perform multi story wallfish, firebreak drilling, and core drilling.
  • Able to identify best pathways when required and installation of Panduit/conduit.
  • Mount telecom equipment while adhering to best practices, industry standards and manufacturer requirements.
  • Aid in arranging routers, hubs, install support structures, including racks, ladders, j-hooks, and switches to best practices, industry standards, and manufacturer requirements.
  • Install access control systems and surveillance cameras.
  • Replace equipment such as switches, firewalls, wireless access points, etc.
  • Maintain all documents related to cabling infrastructure.
  • Perform testing and troubleshooting of installations as needed.
  • Manage and maintain exact inventory for parts, tools, and supplies.
  • Work to complete necessary tasks as assigned.


  • Must have a high school diploma or equivalent.
  • Must have at least three (3) years of full-time working with network equipment, POS, phone, CCTV, alarm systems, DSL, and or similar fields.
  • Working knowledge of the ANSI, TIA, EIA & BICSI cabling standards and the National Electrical Code (NEC)
  • Certifications and training in network systems, access control, video, and intrusion systems, preferred.
  • Must be willing to participate in emergency on-call rotations.
  • Must be willing to travel.
  • Must be willing to stay overnight in hotels 2-3 nights per week if needed (accommodations provided by company)
  • Strong verbal and written communication ability
  • Ability to work independently or as a team player.
  • Valid driver's license needed.
  • Requires completion of background and MVR checks.

Working conditions

While performing duties, the employee will work primarily in the field at commercial locations both inside and out.  The employee may be required to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels. Additional exposures include but not limited to include confine spaces such as attics and crawlspaces.

Physical requirements

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms.  The employee is frequently required to stand, talk, and hear. Able to lift 100 Lbs and handle ladder in a safe manner. Work from varied lifts, scissor lifts, and ladders of all sizes.

All full time NATIONAL OnDemand employees also have access to comprehensive benefits such as PTO, medical, dental, vision, life insurance and 401k. 


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