Quality Assurance Supervisor

Quality Assurance Supervisor

Department: Last Mile Division
Location: Duncan, SC, US.
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National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions - on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.

Job purpose

The Quality Assurance Supervisor is responsible for coordination, delegation, supervision and quality control of onsite work including responsibility for QA inspection, remediations and documentation of all Underground Drop Bury crews.

Duties and responsibilities

  • Responsible for performing Quality Assurance field inspections of cable/fiber/coax placement, and splicing.
  • Read and interpret construction drawings and blueprints
  • Track daily production for inspectors and achieve schedule demands at all times
  • Evaluate employee's performance and provide coaching
  • Responsible for workforce compliance with all safety regulations including all OSHA requirements
  • Interact with subcontractors and field personnel regarding work quality and resolve discrepancies when necessary
  • Responsible for vehicle maintenance and inventory control of all on-site equipment and tools
  • Review and authorize daily work reports
  • Will be required to perform work along with field personnel on a regular basis
  • Perform other duties as requested


  • Extensive experience and knowledge of all aspects of Underground Drop Buries
  • Working knowledge of engineering work prints, ability to understand and interpret construction documents.
  • Knowledge of outside plant safety procedures
  • Ability to direct crews and communicate with teammates and customers
  • Practical knowledge on Microsoft Office products to include: Word, Excel, Etc.
  • Strong organizational, written and verbal communication skills required
  • Ability to think analytically and apply sound judgment, solve problems & make effective decisions
  • Ability to accurately measure distances, using tapes or other measuring devices
  • Ability to carry, climb and operate extension ladder, (approx. 32 ft. high and 90 pounds)
  • Ability to differentiate between different sizes and colors of wires
  • Ability to operate appropriate computer
  • Must be able to work nights and weekends, if necessary
  • Must be able to work in all weather conditions.
  • Must have a valid driver's license
  • Must be authorized to work in the United States
  • Must be able to pass drug, background, DOT & MVR screenings

Working conditions

There may be times that will require the employee to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels. While performing some duties, the employee will work primarily in an office setting.  The employee may be required to travel within the United States up to 50% of the time and may be required to stay away from home up to 14 days at a time.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.  The employee is frequently required to stand, talk, and hear.

Direct reports

  • In-House Quality Assurance Inspectors

This is a full time position and will be eligible for our comprehensive benefits that include PTO, medical, dental, vision, life insurance and 401k

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