Director Of Contracts

Location: Burlington, NC Apply Now Back To Listings

Position Summary:

National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions – on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.

This position provides the overall effective negotiation, execution and management of contracts which includes risk management, compliance and dispute resolution.

Primary Position Duties:

Build and maintain solid relationships with clients.
Review and evaluation of RFQ proposals and provide contractual input.
Negotiation, review and administration of contracts that follow company policies and legal requirements.
Provide insight and training to field personnel on provisions of executed contracts.
Assist in the recognition, writing and negotiating of change orders, amendments and addendums which provide maximum company protection and growth.
Compile, monitor, review and track project work orders.
Compose company process and procedure documents and provide effective training and development of field personnel.
Assist in contract and subcontract dispute resolution with legal, minimizing potential liability and claims.
Spend time with the Project Field Teams to build relationships and provide assistance with contractual field items.
Work with corporate legal to effectively review contract proposals prior to execution with a thorough understanding of telecommunications commercial terms and contractual compliance.
Work effectively with Senior Management and Legal on contract negotiations. Identify and resolve non-standard terms and conditions.
Tackle company contractual matters and provide and drive effective solutions.
Support business case development for opportunities deemed strategic to National
Work collaboratively with National leadership, Construction operations, Preconstruction, Engineering, Finance to structure deals that deliver value to our customers.
Maintain and update general contract forms: Master Service Agreement (MSA) for clients, MSA for subcontractors, Non-disclosure Agreements (NDA), Statement of Work (SOW)

Position Requirements:

While performing the duties of this job, the employee regularly works in an office setting.
However, there may be times that will require the employee to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels.
The employee may be required to travel within the United States up to 25% of the time and may be required to stay away from home up to 7 days at a time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Education or Skills:

Bachelor’s degree in business administration, marketing, finance, engineering or related field master’s degree is advantageous.
High-level of analytical and conceptual skills with the ability to solve complex problems.
Thorough understanding and usage of Microsoft Office Products.
Ability to work well with people as well as excellent oral and written communication skills.
This position requires at least 20 years of Telecommunications experience as well as a minimum of 15 years of effective contracts management experience.
Ability to think strategically while also operating tactically.
Proven ability to drive sales process to a close must be motivated by closing deals.
Ability to communicate, present and influence all levels of the organization.
Excellent listening, negotiation, and presentation skills.

Benefits

This is a full time position with access to our comprehensive benefits which include paid time off (PTO), medical, dental, vision, short- and long-term disability, and life insurance, an Employee Assistance Program (EAP), and 401(k). EQUAL OPPORTUNITY EMPLOYER: NATIONAL OnDemand, Inc. is an equal opportunity employer. The company’s policy does not discriminate against any applicant or employee based on race, gender, sex, sexual orientation, gender identity, color, religion, national origin, disability, genetic information, age, veteran status or any other consideration made unlawful by applicable federal, state or local laws. NATIONAL OnDemand, Inc. prohibits harassment of applicants and employees based on any of these protected categories.

FAQs

Q. What kinds of careers does National OnDemand offer?

We hire across a wide range of disciplines. That includes field operations such as fiber construction, last mile installation, specialized capabilities, and maintenance, as well as corporate and regional roles in project management, safety, HR, finance, marketing, IT, and logistics. Whether you’re interested in working in the field or at headquarters, there are opportunities to grow and make an impact.

Q. Where is National OnDemand located?

Our corporate headquarters is in Burlington, North Carolina, and we have regional offices and project sites across the United States. Many of our employees travel between job sites depending on their role. This nationwide footprint allows us to provide “on demand, anywhere in the U.S.” service for our clients and flexible career opportunities for our teams.

Q. Do I need a telecommunications background to apply?

Not necessarily. Some roles require telecom experience, but many do not. We hire people from a variety of backgrounds, including construction, utilities, project management, administration, safety, and customer service. If you bring a strong work ethic, attention to detail, and a willingness to learn, we can provide the training needed to succeed in your position.

Q. What does the hiring process look like?

The process is designed to be clear and respectful of your time:

Submit your application through our Careers page.
Our recruiting team reviews your skills and experience.
If selected, you’ll be contacted for a phone or virtual interview.
Some roles may include a skills assessment or background check.
Once a hiring decision is made, we’ll reach out with next steps and onboarding information.

We aim to communicate clearly throughout the process so you always know where things stand.

Q. Does National OnDemand provide training and advancement opportunities?

Yes. We believe in growing talent from within. Our teams have access to on-the-job training, safety certifications, leadership development, and technical programs tailored to their field. Many of our managers and directors started in entry-level positions and advanced through performance and dedication.

Q. What kind of benefits are offered?

Eligible employees enjoy a comprehensive benefits package that typically includes:

Medical, dental, and vision insurance
Life insurance and disability coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance and wellness programs

Specific benefits vary by position and employment type, but we strive to provide competitive, supportive options across the company.

Q. Does the company support work-life balance?

We understand that balance looks different for every employee. Field teams may work variable schedules depending on project timelines, while corporate roles may follow more traditional business hours. We encourage leaders to foster realistic workloads and open communication so employees can perform at their best both professionally and personally.

Q. What is the company culture like?

Our culture is rooted in the six core values that define who we are and how we work. At National OnDemand, Integrity guides every decision, ensuring we do what’s right even when no one is watching. We believe in Teamwork, working together across boundaries to meet customer needs and help one another succeed. You can count on Reliability from every member of our team — consistent, trustworthy performance that our clients and coworkers depend on. We show Respect for each other, our clients, and the communities we serve, valuing every perspective and contribution. We pursue Excellence in everything we do, delivering premium quality and service that set us apart. And we never forget Gratitude, recognizing and appreciating the people who make our success possible. This shared commitment shapes a culture where employees feel supported, valued, and proud to deliver “Anytime, Anywhere” service every day.

Q. How does National OnDemand approach safety?

Safety is a core value across every division. All employees receive thorough safety training, and our teams follow established protocols to protect themselves, their coworkers, and the communities we serve. At the corporate level, our Environmental Health and Safety (EHS) team ensures compliance with all federal, state, and client-specific standards so that every employee returns home safely at the end of each day.

Q. How can I check the status of my application?

You can log into the Careers portal to view your application status. Our recruiting team also communicates directly by email if additional information or interviews are needed. If you haven’t heard back within a few weeks, you’re always welcome to follow up with our HR department for an update.

Q. What makes National OnDemand a great place to work?

We are a fast-growing, national organization with the heart of a family-run business. Employees appreciate the combination of stability, opportunity, and purpose that comes with helping build the networks that connect communities across the country. At National OnDemand, you’re not just taking a job — you’re joining a team that’s building the future of connectivity.

Q. What qualifications or certifications are required to work in fiber optics?

Many of our entry-level roles don’t require prior fiber experience as we provide on-the-job training. However, certifications like OSHA safety training, CDL licenses, or fiber optic certifications can be helpful for advancing in certain technical positions.