Position Summary:
National OnDemand, Inc. is a company dedicated to providing OnDemand services Nationally, Anytime, Anywhere! Through the completion of multiple mergers, acquisitions and organic growth the company is continuing to grow rapidly across the country. There are 6 primary divisions of the company: Fiber Services, Construction Services, Structured Cabling Services, Home Services, Business Services, and Emergency Services. The various divisions of the company allow National OnDemand to provide full turnkey solutions to all customers.
The Shop Manager is a critical leadership role for National OnDemand.
Primary Position Duties:
- Daily supervision and assignment of Service Technician tasks and responsibilities.
- Prioritization of the service and repair activities on vehicles and equipment, including minor bodywork.
- Perform service and repair activities on vehicles and equipment, including minor bodywork
- Ensures the maintenance records for all fleet and utility equipment assets are accurate and current.
- Assists in the procurement processes for required shop supplies and parts inventory and maintains shop equipment and tools in good condition.
- Inspect incoming and outgoing vehicles and equipment for risk and safety issues to ensure safe and efficient repairs to fleet and utility equipment assets.
- Make recommendations to the Fleet and Asset Manager for disposal of vehicles and equipment.
- Ensuring all vehicles meet D.O.T. laws and regulations and equipment meets annual inspection requirements.
- Produce accurate work orders and maintain information on repairs, current work, and scheduled maintenance on vehicles and equipment.
- Maintain logs on work and issues to schedule future maintenance.
- Point of contact for all vehicle and equipment transport providers. Being onsite as needed.
- Take vehicles and equipment to outside vendors for repairs and maintenance as needed (warranty work, etc.).
- Increase the volume of in-house repairs versus utilizing 3rd party resources.
- Ensure vehicle and equipment repairs, maintenance and inspections are current to meet the organization’s operational needs and provide recommendations to the Fleet and Asset Manager.
- Assist in managing vendors to obtain fleet and asset readiness cost-effectively.
- Assist the Fleet and Asset Manager on all warranty funds are received and recall work is completed and processed.
- Make recommendations to the Fleet & Asset Manager about the developmental needs of assigned personnel.
- Assist in periodic audits of fleet and equipment vendors to ensure competitive pricing while maintaining the quality of parts and repairs. Report results to the Fleet & Asset Manager.
- Perform and assist with additional responsibilities and projects to ensure operational readiness.
- Ability to perform annual DOT inspections/certifications and become certified to perform dielectric boom inspections.
Position Requirements:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing duties, the employee will work primarily in the field. The employee may be required to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels
- While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.
- The employee may be required to travel within the United States up to 75-80% of the time and may be required to stay away from home up to 30 days at a time.
Education or Skills:
- Associate degree in Logistics/Mechanical Engineering or Transportation preferred, not required
- 3-5 years experience working with utility equipment, fleet management, mechanical maintenance, preventative maintenance, and contract management.
- Ability to prioritize objectives in a fast-paced, changing environment.
- Ability to manage multiple priorities and projects with accuracy and efficiency.
- Valid CDL Driver’s License that meets company requirements.
- Thorough knowledge of fleet maintenance platforms, principles, practices, tools, equipment, and materials for vehicle and equipment maintenance and fleet management.
- Advanced vocational hands-on knowledge of vehicle & equipment maintenance and repair activities (Mechanical, Electrical, Hydraulic, Pneumatic, etc.)
- Obtain and maintain certifications in alignment with business needs and operational objectives.
- Leadership and development of direct reports from diverse backgrounds and abilities.
- Advanced working mechanical knowledge ASE certification is preferred, not required.
- Proficient with Microsoft Office and the ability to learn customized software.
- Additional responsibilities as assigned to meet organizational needs.