Position Summary:

National OnDemand, Inc. is a company dedicated to providing OnDemand services Nationally, Anytime, Anywhere! Through the completion of multiple mergers, acquisitions and organic growth the company is continuing to grow rapidly across the country. There are 6 primary divisions of the company: Fiber Services, Construction Services, Structured Cabling Services, Home Services, Business Services, and Emergency Services. The various divisions of the company allow National OnDemand to provide full turnkey solutions to all customers.

The Underground Construction Manager is a critical leadership role that oversees Outside Plant Construction and Delivery for National OnDemand. This position engages with team to ensure quality installation and upgrades of the fiber network.

Primary Position Duties:

Managing assigned projects including scheduling, reporting, customer facing, and vendor management.
Maintain project documentation and reporting.
Manage the project schedule to ensure the pr0ject milestones and deadlines are met.
Problem solve issues that may occur onsite and make recommendations based on priority and need to ensure the project and budget are maintained.
Ensure all work is completed in accordance with the client’s construction standards, processes, and procedures.
Ensure accurate and complete files are maintained for projects and appropriate closeout documents are distributed in a timely manner and are in accordance with corporate and customer standards.
Make regular trips to sites during constructions including: bid walk, pre-con walk, in progress site visits, punch walks and construction closeouts. Provide direction to general contractors when doing ground work.
Helps to ensure that subcontractor billing is entered accurately and in a timely manner.
Helps to ensure that customer invoicing is submitted in an accurate and timely manner.
Lead weekly meetings with the client and project team.

Position Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing duties, the employee will work primarily in the field. The employee may be required to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.
The employee may be required to travel within the United States up to 75-80% of the time and may be required to stay away from home up to 30 days at a time.

Direct reports

Traveling Underground Operators
Traveling Underground Laborers

Education or Skills:

Minimum 3-5 years related work experience required.
Telecommunications industry construction experience required.
Proven leadership and teamwork skills fostering an inclusive, supportive environment by motivating and developing staff at all levels.
Skills and ability to clearly and concisely communicate verbally and in writing to convey complex concepts clearly and logically.
Critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing interests and needs.
Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.
Ability to coordinate and integrate work across multiple disciplines, complete scheduling and resource planning activities to drive efficient work processes, identify and manage all project risks, and enhance customer communication and satisfaction.
Experience managing multiple projects and leading cross-functional teams.
Project Management experience with budgeting, scheduling and planning required.
Must have a valid driver’s license.

Benefits

This is a full time position with access to our comprehensive benefits which include paid time off (PTO), medical, dental, vision, short- and long-term disability, and life insurance, an Employee Assistance Program (EAP), and 401(k). EQUAL OPPORTUNITY EMPLOYER: NATIONAL OnDemand, Inc. is an equal opportunity employer. The company’s policy does not discriminate against any applicant or employee based on race, gender, sex, sexual orientation, gender identity, color, religion, national origin, disability, genetic information, age, veteran status or any other consideration made unlawful by applicable federal, state or local laws. NATIONAL OnDemand, Inc. prohibits harassment of applicants and employees based on any of these protected categories.

FAQs

Q. What kinds of careers does National OnDemand offer?

We hire across a wide range of disciplines. That includes field operations such as fiber construction, last mile installation, specialized capabilities, and maintenance, as well as corporate and regional roles in project management, safety, HR, finance, marketing, IT, and logistics. Whether you’re interested in working in the field or at headquarters, there are opportunities to grow and make an impact.

Q. Where is National OnDemand located?

Our corporate headquarters is in Burlington, North Carolina, and we have regional offices and project sites across the United States. Many of our employees travel between job sites depending on their role. This nationwide footprint allows us to provide “on demand, anywhere in the U.S.” service for our clients and flexible career opportunities for our teams.

Q. Do I need a telecommunications background to apply?

Not necessarily. Some roles require telecom experience, but many do not. We hire people from a variety of backgrounds, including construction, utilities, project management, administration, safety, and customer service. If you bring a strong work ethic, attention to detail, and a willingness to learn, we can provide the training needed to succeed in your position.

Q. What does the hiring process look like?

The process is designed to be clear and respectful of your time:

Submit your application through our Careers page.
Our recruiting team reviews your skills and experience.
If selected, you’ll be contacted for a phone or virtual interview.
Some roles may include a skills assessment or background check.
Once a hiring decision is made, we’ll reach out with next steps and onboarding information.

We aim to communicate clearly throughout the process so you always know where things stand.

Q. Does National OnDemand provide training and advancement opportunities?

Yes. We believe in growing talent from within. Our teams have access to on-the-job training, safety certifications, leadership development, and technical programs tailored to their field. Many of our managers and directors started in entry-level positions and advanced through performance and dedication.

Q. What kind of benefits are offered?

Eligible employees enjoy a comprehensive benefits package that typically includes:

Medical, dental, and vision insurance
Life insurance and disability coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance and wellness programs

Specific benefits vary by position and employment type, but we strive to provide competitive, supportive options across the company.

Q. Does the company support work-life balance?

We understand that balance looks different for every employee. Field teams may work variable schedules depending on project timelines, while corporate roles may follow more traditional business hours. We encourage leaders to foster realistic workloads and open communication so employees can perform at their best both professionally and personally.

Q. What is the company culture like?

Our culture is rooted in the six core values that define who we are and how we work. At National OnDemand, Integrity guides every decision, ensuring we do what’s right even when no one is watching. We believe in Teamwork, working together across boundaries to meet customer needs and help one another succeed. You can count on Reliability from every member of our team — consistent, trustworthy performance that our clients and coworkers depend on. We show Respect for each other, our clients, and the communities we serve, valuing every perspective and contribution. We pursue Excellence in everything we do, delivering premium quality and service that set us apart. And we never forget Gratitude, recognizing and appreciating the people who make our success possible. This shared commitment shapes a culture where employees feel supported, valued, and proud to deliver “Anytime, Anywhere” service every day.

Q. How does National OnDemand approach safety?

Safety is a core value across every division. All employees receive thorough safety training, and our teams follow established protocols to protect themselves, their coworkers, and the communities we serve. At the corporate level, our Environmental Health and Safety (EHS) team ensures compliance with all federal, state, and client-specific standards so that every employee returns home safely at the end of each day.

Q. How can I check the status of my application?

You can log into the Careers portal to view your application status. Our recruiting team also communicates directly by email if additional information or interviews are needed. If you haven’t heard back within a few weeks, you’re always welcome to follow up with our HR department for an update.

Q. What makes National OnDemand a great place to work?

We are a fast-growing, national organization with the heart of a family-run business. Employees appreciate the combination of stability, opportunity, and purpose that comes with helping build the networks that connect communities across the country. At National OnDemand, you’re not just taking a job — you’re joining a team that’s building the future of connectivity.

Q. What qualifications or certifications are required to work in fiber optics?

Many of our entry-level roles don’t require prior fiber experience as we provide on-the-job training. However, certifications like OSHA safety training, CDL licenses, or fiber optic certifications can be helpful for advancing in certain technical positions.