Installation Supervisor | Oklahoma City, OK

Installation Supervisor Oklahoma City, OK

Installation Supervisor

Location: Oklahoma City, OK
Start Your Application

Back To Listings

Benefits

Calculating your total compensation is key to understanding the full value National invests in you. Our competitive benefits and perks enable you to live your best life, inside and outside of work. When it comes to understanding your total compensation, it’s more than your wage. It’s a total investment in your well-being that we hope gives you and your family more peace of mind on and off the clock, anytime, and anywhere.

card icon

Company Vehicle and Fuel Card*

Qualifying positions get access to a company vehicle and fuel card for the commute to each job site, meaning you keep more of your money in your pocket. National pays for maintenance and gas so you won’t have to.
tools icon

Free Tools & Uniforms*

National provides all tools, equipment and uniforms needed to perform your duties in the field, keeping more money in your pocket as you start your new career.
medical icon

Major Medical Plans

Tiered medical insurance provides excellent coverage and deductible options for your health care.
eye icon

Vision Coverage

All your vision needs are met with our vision insurance policies by Community Eye Care, including a free annual eye exam, affordable eyewear copay, and $150 allowance to purchase any eyewear, even sunglasses, with no prescription required! These services are available 24/7 online.
dental icon

Dental Coverage

With Guardian dental, all preventative care deductibles are completely waived. This enables you to get the dental care you need with minimal copayments.
PTO icon

PTO (Vacation, Sick, Personal Time off)

Up to 18 days of Paid Time Off per Year.
holiday icon

Paid Holidays

Up to 6 Paid Holidays per Year.
401k icon

401K Retirement - Vanguard

Enables employees to responsibly save for retirement, all while being able to choose from a variety of savings plans that best suit you.
insurance icon

Free Life Insurance - $25,000

We offer a base level of life insurance at no cost to our employees to help them plan for the worst. Life insurance policies give a basic level of financial security so employees can focus on building their career while protecting their loved ones in the unexpected case of death.
EEP icon

FREE Employee Assistance Program (Family law, counseling & more)

Our EAP helps employees with a myriad of services, including financial and legal counseling, personal convenience solutions, grief counseling, health solutions, and so much more. It comes at no cost to our team members yet empowers them to receive professional help with many facets of their daily lives.
teledoc icon

FREE 24/7/365 Doctor by Phone - Teladoc

Grants access to 24/7 virtual health care with a licensed medical professional without the cost of a copay. This turns potentially expensive office visits into quick phone calls and comes in handy when you just need a simple prescription.
disability icon

Voluntary Short/Long Term Disability, Voluntary Term Life & AD&D

If you suddenly become unable to work due to illness or injury, our programs provide you with the financial resources necessary to help you stay financially stable.

* For qualifying field positions

Position Summary:

National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions – on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.

The Installation Supervisor is responsible for the overall supervision of our Field Installation Technicians. The Supervisor will work in accordance with the organization’s policies and procedures, keeping in mind the overall core values of our company.

Primary Position Duties:

  • Provides technical support, expertise, leadership and accountability for field team.
  • Responsible for retention and training needs for field staff.
  • Builds and maintains an effective operations organization committed to customer and employee satisfaction and profitable growth.
  • Supervise performance of field staff and responds to escalated issues in field.
  • Communicate senior management directives to field staff and ensure compliance (Safety, etc.)
  • Develops manpower schedules and loading to ensure contract and workload coverage.
  • Site Visits to ensure QC of various projects ensure conformance to client specifications and company requirements.
  • Follows up on customer satisfaction issues and drives resolution.
  • Onsite support & guidance for technical staff.
  • Serves as safety champion for our company.
  • Other duties as required or as assigned by senior leadership.

Position Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing duties, the employee will work primarily in the field. The employee may be required to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels. The employee may be required to travel within the United States up to 50% of the time and may be required to stay away from home up to 14 days at a time.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Education or Skills:

  • High School Diploma or equivalent required.
  • 1-3 years of leadership experience.
  • Possession of valid state issued driver’s license required.
  • Must be able to pass a background check and drug screen.
  • Candidates must have a minimum of five years of experience in a related discipline.
  • Proven leadership and teamwork skills fostering an inclusive, supportive environment by motivating and developing staff at all levels.
  • Critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing interests and needs.
  • Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
  • Ability to coordinate and integrate work across multiple disciplines, complete scheduling, and resource planning activities to drive efficient work processes, identify and manage all operational risks, and enhance customer communication and satisfaction.
  • Experience managing multiple locations and leading cross-functional teams.
  • Operations supervision experience with scheduling and planning required.
  • Excellent communication skills.
  • Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, and Word).
  • Ability to travel to jobsites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training).
  • Ability to establish and maintain effective working relationships with both internal and external customers.
  • Strong, planning and reporting skills.
  • Possess excellent verbal, written communication, and follow-up skills.
  • Strong analytical and decision-making abilities.
  • Self-motivated with the ability to motivate and influence others.
  • Experience with Business and Residential installations to include FTTP/FTTH services.

Benefits

This is a full time position with access to our comprehensive benefits which include paid time off (PTO), medical, dental, vision, short- and long-term disability, and life insurance, an Employee Assistance Program (EAP), and 401(k). EQUAL OPPORTUNITY EMPLOYER: NATIONAL OnDemand, Inc. is an equal opportunity employer. The company’s policy does not discriminate against any applicant or employee based on race, gender, sex, sexual orientation, gender identity, color, religion, national origin, disability, genetic information, age, veteran status or any other consideration made unlawful by applicable federal, state or local laws. NATIONAL OnDemand, Inc. prohibits harassment of applicants and employees based on any of these protected categories.

Start Your Application