| ,

,

Location: ,
Start Your Application

Back To Listings

Benefits

Calculating your total compensation is key to understanding the full value National invests in you. Our competitive benefits and perks enable you to live your best life, inside and outside of work. When it comes to understanding your total compensation, it’s more than your wage. It’s a total investment in your well-being that we hope gives you and your family more peace of mind on and off the clock, anytime, and anywhere.

card icon

Company Vehicle and Fuel Card*

Qualifying positions get access to a company vehicle and fuel card for the commute to each job site, meaning you keep more of your money in your pocket. National pays for maintenance and gas so you won’t have to.
tools icon

Free Tools & Uniforms*

National provides all tools, equipment and uniforms needed to perform your duties in the field, keeping more money in your pocket as you start your new career.
medical icon

Major Medical Plans
Blue Cross/ Blue Shield

Tiered medical insurance provides excellent coverage and deductible options for your health care. Blue Cross / Blue Shield is widely accepted across the United States and always accessible remotely with BlueConnect. Additionally, no reference is needed to see a specialist.
eye icon

Vision Coverage

All your vision needs are met with our vision insurance policies by Community Eye Care, including a free annual eye exam, affordable eyewear copay, and $150 allowance to purchase any eyewear, even sunglasses, with no prescription required! These services are available 24/7 online.
dental icon

Dental Coverage

With Guardian dental, all preventative care deductibles are completely waived. This enables you to get the dental care you need with minimal copayments.
PTO icon

PTO (Vacation, Sick, Personal Time off)

Up to 18 days of Paid Time Off per Year.
holiday icon

Paid Holidays

Up to 6 Paid Holidays per Year.
401k icon

401K Retirement - Vanguard

Enables employees to responsibly save for retirement, all while being able to choose from a variety of savings plans that best suit you.
insurance icon

Free Life Insurance - $25,000

We offer a base level of life insurance at no cost to our employees to help them plan for the worst. Life insurance policies give a basic level of financial security so employees can focus on building their career while protecting their loved ones in the unexpected case of death.
EEP icon

FREE Employee Assistance Program (Family law, counseling & more)

Our EAP helps employees with a myriad of services, including financial and legal counseling, personal convenience solutions, grief counseling, health solutions, and so much more. It comes at no cost to our team members yet empowers them to receive professional help with many facets of their daily lives.
teledoc icon

FREE 24/7/365 Doctor by Phone - Teladoc

Grants access to 24/7 virtual health care with a licensed medical professional without the cost of a copay. This turns potentially expensive office visits into quick phone calls and comes in handy when you just need a simple prescription.
disability icon

Voluntary Short/Long Term Disability, Voluntary Term Life & AD&D

If you suddenly become unable to work due to illness or injury, our programs provide you with the financial resources necessary to help you stay financially stable.

* For qualifying field positions

Position Summary:

National OnDemand, Inc. is a communications and utilities infrastructure provider delivering service solutions to the Fiber, Wireless, Energy and Technology sectors in the United States. Headquartered in Burlington, North Carolina, the Company provides full turnkey infrastructure solutions – on demand, anywhere across its service footprint and has secured and sustained its current standing in the market through the successful completion of mergers and acquisitions, along with demonstrable, steady organic growth.

Supervise High Split Project Field Technicians. Provide oversight to in-house technicians and contract labor management, including adherence to the scope of work and quality standards as business needs dictate. Ensure company goals of the team are achieved. Lead and ensure adherence to company safety requirements. Responsible for training, development, and supporting technicians.

Primary Position Duties:

  • Supervise a team of High Split Technicians to meet client expectations, technical quality, safety standards, and company goals.
  • Technical skill set to support a team in upgrading a HFC network while eliminating unnecessary network down time that impacts customer experience.
  • Proficient knowledge on balancing and verifying signal on outside plant (aerial/underground) coaxial devices (amplifiers, taps, splitters, etc.) and replacing/repairing hardware when necessary.
  • Ensure timely responsiveness on upgrade issues to include troubleshooting and restoration of services when needed.
  • Regularly observe and mentor employees regarding safety, quality, productivity, and individual growth.
  • Coordinate and reinforce employee/ partner training to ensure current quality standards are met.
  • Perform practical field evaluations to verify technical competencies and safe practices provide necessary feedback.
  • Ensure staff has and maintains necessary company-issued tools and equipment.
  • Maintain records and documents in accordance with company policies and procedures.
  • Establish positive workforce relations through effective communication and ongoing support.
  • Know, understand, and follow company policy.
  • Perform other duties as requested by the manager.

Position Requirements:

  • While performing duties, the employee will work primarily in the field. The employee may be required to work outdoors in all types of weather and may be exposed to dust, fluctuating temperatures, and periodic high noise levels.
  • While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms. The employee is frequently required to stand, talk, and hear.
  • Ability to use all types of manual and powered handheld tools, such as drills, hammers, wrenches, and screwdrivers.
  • Ability to safely use weight-bearing equipment within the maximum weight limitations of that equipment (such as aerial lift, safety harness, gaffs, and ladders.
  • Ability to carry, climb, and operate an extension ladder. (approx. 32 feet high and 90 pounds)
  • Ability to perform jobs from high places.

Education or Skills:

  • High school diploma or its equivalent.
  • 1+ year(s) combination of technical training and/or leadership.
  • 5+ years of experience, specifically in overseeing and providing troubleshooting support with network upgrades of coax and/or fiber networks.
  • Proficient in understanding of Hybrid Fiber Coaxial (HFC) networks, RF, AC, DC, and customer premise network required.
  • Proficient with Coax and/or fiber network installation and maintenance.
  • Proficient in telecommunications installation/service.
  • Understand our Operating Principles make them the guidelines for how you do your job.
  • Must be able to meet the physical requirements of the position.
  • Must be able to work nights and weekends, if necessary
  • Must be able to work in all weather conditions.
  • Must have a valid driver’s license.
  • Must be authorized to work in the United States
  • Must be able to pass drug, background, DOT & MVR screenings.

Benefits

Start Your Application